New Era Plumbing & HVAC

Sometimes it’s hard not to be cynical when using a new company especially a plumbing company but New Era proved me wrong. We needed a gas line set up for our stackable dryer reconfigured. I called on a Sunday afternoon. Steven and Aleks were here Monday morning. They actually called and asked if it was ok if they arrive 30 mins early. They arrived entered with foot protection so mud wasn’t tracked in and looked at the job. They Explained what was needed and then produced a price. Very reasonable. They hooked all of the equipment up and tested both machines to ensure everything worked properly. Would use again and highly recommend. Also should add I spent 25 years in commercial property management and have very high standard’s especially when it comes to our home. Well done team!

My husband initially called when the office was closed but didn't leave a message as it wasn't urgent. The very next business day New Era called to see if everything was alright, notcing that we had called. A few days later, Steve L came out to service our water heater. He was very friendly, engaging and professional. He explained what he was doing and why. He also offered options to help improve our system. Steve was very knowledgeable. I was very pleased with this experience. Thank you!

Steven Langer and Mot were fabulous, they worked efficiently and took on a challenge to fix our very stubborn clog. They worked well together, talked out the procedure and were very personable. I will highly recommended them to others. We appreciate there work and thank them very much. Service: Drain cleaning