Ludlow Heating & Cooling

I've been using this company since I moved back to the area in 2008. Their technicians are prompt and friendly, their delivery is always on point, and customer service when you call is awesome. I have never considered changing companies, and won't as long as Ludlow Heating & Cooling it's around!

Had a no heat, no hot water emergency during a storm on New Year’s Eve. One phone call and Karen assured me someone was on their way. Hassle free, friendly and timely!

They saved me the cost of a service call and repair by telling me over the phone what I could try first to fix my mini split. Another company spent hours trying to fix it, didn’t know how to read the troubleshooting code on the unit, was getting walked through it all over the phone with another company, and ended up telling me it was likely the mother board. Ludlow Heating and Cooling said to try shutting it down at the circuit breaker, waiting 15 minutes, and restarting. It’s worked fine ever since. They deliver oil when they say they’re going to. Last time, the driver delivered more than I had requested. So, the woman called from the office to let me know and said I could just pay for what I ordered and I’d have a balance, but could pay that any time. This is the 4th heating company I’ve had since I moved here and so far, so good!