Big Blue Plumbing & Heating

Communication was terrible. tl;dr work was great, LOVED the workman. Office staff is either incompetent or shady. Maybe 1 or 2 of these issues I detail below is my mistake but taken altogether it seems like they are either disorganized or misleading. - They quoted me $675 for a garbage disposal installation then changed that to $695 when I scheduled. - They told me they needed pics of my sink with dimensions to determine if disposal would fit. Had to email and send pics twice to get a response despite calling. - Was then told, someone would come out to measure to make sure it would fit. Made appointment for this measurement. - Was then told appointment was to install. They wouldn't measure anything without charging me $250 for a separate visit. - Was first told to have electrician to come out and check wiring. Was told upon subsequent call to have installed and call electrician later (could have cost me $1500 for remodel had it not luckily been previously wired). - Technician installed

I found this company online because we needed a plumber in a hurry. It was a stroke of luck finding them. Everyone in the company was professional, patient, pleasant, hard-working, and considerate. From the owner (Kevin), the office staff (Keri), and the guys who got things done for the work and inspection (Josh, Antonio, Randy). I can't say enough about the quality of the work and the people at Big Blue.

Just had valves replaced and a new faucet installed. Tenzin did a great job! He was friendly and professional, made sure to explain what he was doing, and had everything finished quickly. Very happy with the service and would definitely hire Big Blue again. Service: Faucet installation