Frank's Heating & Air Conditioning

We had Frank's install a complete, new heating and air system. The install team was professional, knowledgeable and made this a seamless transition for us. I also want to give a shout out to Ivan who came to our house to fix something after the fact and did a fabulous job! Both times the teams completely cleaned up-you couldn't even tell they had been there. Amazing! We are very satisfied so far. We had previously had Franks for several years doing maintenance on our system. We would highly recommend! Services: Heating system installation, Install thermostat, Install AC

I was a long time customer of Frank's Heating since 2006 and they have in the past been good at providing quality maintenance which I had with them every year until recently. The heating system was not working and Frank's was going to take 2 days to come check it out. I understand that you are busy but to have the housing freezing for 2 days. Also, after calling another company to check, it was found the burner assembly was bad from before. I pay an annual maintenance, you would think these would be checked. I own a number of homes and always had heating companies check everything as pat of the maintenance contract. On top of it, the lady that picked up the phone was ready to drop a long time customer and said it would be better to go with another company than them. Amazing to see a how a company would care less to keep a relationship and that a long term customer. It is ok there are lot of other heating companies around. Services: HVAC system maintenance, A/C system maintenance

I recently used Frank's Heating Service for a repair on my heating system, and I was impressed with their professionalism and efficiency. They responded to my service request promptly and arrived on time for the appointment. The technician was knowledgeable about my system and was able to diagnose and fix the problem quickly. They also provided a clear explanation of the repair and the associated costs, which I found to be reasonable and fair. Overall, I had a positive experience with Frank's Heating Service and would recommend them to others in the Tewksbury area.