Frank's Heating & Air Conditioning

This was the first time I used Frank's Heating & Air Conditioning, and I was very impressed. My central air was blowing warm air, and with the humidity, it was very uncomfortable inside my house. I called Frank's and they were able to send a technician the next day. My AC condenser is very old, and original to my home (it came with the house) and I was certain my compressor was shot. Tanner the technician arrived and to our shared shock, only the capacitor was blown. He was able to replace the capacitor and run all the necessary diagnostic tests, and soon it was up an running again. Truly professional and knowledgeable, he was able to explain some of the limitations of my older system, when it comes to repair. I really appreciated his work and professional manner. I would strongly recommend Frank's to anyone. Service: A/C system repair

Nice service people. Raining heavy. They checked the inside furnace ? I needed the outside ac unit checked. Andrew said because of HIPPA rules and rain checking the. Outside unit could not be done. I definitely agreed. We decided a repeat visit to finish the job would be necessary. The office called and wanted payment on job done! I said… not done! They were pretending to be professional but at this point calling me “Miss”. I asked for her name… finally telling me it was Pam..I called her Ms. Pam. She asked for my email to send a review of work done and said another separate visit would be needed. That the technician visiting was not capable of any maintenance work or repairs. I believe the bill will be $195. He only checked the air handler

I recently used Frank's Heating Service for a repair on my heating system, and I was impressed with their professionalism and efficiency. They responded to my service request promptly and arrived on time for the appointment. The technician was knowledgeable about my system and was able to diagnose and fix the problem quickly. They also provided a clear explanation of the repair and the associated costs, which I found to be reasonable and fair. Overall, I had a positive experience with Frank's Heating Service and would recommend them to others in the Tewksbury area.