Berkshire Heating & Air Conditioning, LLC

I’d give this business 6 stars if I could. Professional, timely, knowledgeable, and warm service. Every guy that’s stepped foot in my house has been great. I’ve spent a fair amount of money with them this year and wouldn’t blink doing it again because of the way they treat me and their continued level of service. Services: HVAC system maintenance, Heating system installation

I had scheduled a furnace maintenance and took time off work and they canceled the first time due to an employee quitting. They rescheduled for almost 6 weeks later. On the day of the second appointment I got a call to cancel again due to many customers being without heat, which is totally understandable, but then they wanted to schedule the next appointment for another month away. I have taken off work twice and have questions about our furnace and eventually didn't even take the next appointment. The person on the phone was very smug and kept stating that the people with no heat are priority and I agreed every single time, my problem is that they couldn't get me in for another month and she acted like she was doing me a favor. I originally called in October and we are now in the end of January. I will find someone else

Technician Jason was very thorough, professional and explained what he was doing. I would definitely have him back and recommend him to family and friends Service: HVAC system maintenance