Environmental Systems Associates

We had ESA replace an old HVAC system for us and they were great. They spent a long time explaining the system, the choices, the pros and cons of everything, and answering lots of questions. The actual install was very efficient and they accommodated all of our requests. It was amazing that the entire process took less than a week too! Cody, Ryan, Shane, and Dylan definitely went above and beyond for us and we appreciate it.

100% agree with the outrageous prices. Had a technician come out for a system check-up. We have two units. It costs $129 for each unit. This DOES NOT include filter replacement. We found that out after the fact. The technician replaced 2 filters and a humidifier panel ($20 on Amazon that they charged me nearly $50.) Total Bill? $458 just to tell me everything is working fine and to change 2 filters. NEVER AGAIN. Response to Owner reply: We were aware if the $129 per unit charge as was told to us when we scheduled the visit. We were NOT made aware that the filters were not included. If the filters we had weren't included in the scheduled service that should have been disclosed. Your prices are still incredibly expensive. It's a niche service and you are free to charge what you want, but I feel as a customer I should let other future customers know what they are getting into when they seek your services. Service: HVAC system maintenance

After using Environmental Services for over 40 years, I have to comment that in the last 6month I have found their service to be totally unacceptable. They have refused to honor my prepayment for last years service agreement. Each time I have called, a receptionist says I need to speak with the service manager, Steve. She always says he is "out of the office" and connects me to his phone message line. He has never returned my 3 or 4 messages. I have been a paying customer to them since early 1970's. What happened to loyalty - something has changed in their business model. I am finding a new company. Services: HVAC system maintenance, Installation, Install AC, Heating system maintenance, A/C system maintenance