Markool Heating & Cooling

I' ve been using Markool since they started a few years back. The are responsive and the are trying above and beyond to meet the needs of the customer. That is a great value proposition for me. I would highly recommend their services Services: HVAC system maintenance, Heating system maintenance

My technician was Jorge Montano, and I am writing this review based on the service I received. I was told I needed Freon, which I discovered is true. So I asked Jorge if I needed Freon because of a leak, and he said, "Yes." He offered two price options to use for this leak. I took the less expensive of the two, which, unfortunately, $312 later, he couldn't find a leak. He said he wasn't going to add Freon because upon attempting to add Freon, he discovered that my unit needed a part that cost $3,000.00, or he said to replace the unit. At this point, I decided to get a new opinion because I wasn't comfortable with all the newer discoveries. I hired another HVAC company and found leaks in my unit, and the technician pointed each leak out. They, too, stated that I needed this part which cost less than $3000, and I was able to get this service for the initial price of $89, with nothing additional for checking the leaks because the leaks were visible to the human eyes $300 so no tool wa

Initial service guy (Jeorge) was great & helpful with diagnosing the problem & making recommendations. Dave came for the estimate & gave us several options & explained them thoroughly. The install crew was friendly, quick & respectful. Kyran returned the next day to fix one cosmetic issue & help with the internet set up for the thermostat. Everyone I've interacted with at this company has been great! Services: Installation, Install thermostat, Install AC