Mr Rooter Plumbing

Called Mr. Rooter-Frederick after I had pipes burst after freezing. It was during a time when we had single digit temps in the area for over 3 days so they were extremely busy. I called several other companies but they would not even listen to my problem (One company even hung up on me mid-sentence). I called and explained my situation to Gary at about 4:30PM and the plumbers arrived around 7PM. They got me to a point where I could use water in other areas of the house overnight and they returned promptly the next morning to complete the repair. The plumbers were very professional and did great work. I called them again a day later to fix another problem and once again they were timely and priced fairly. Mr. Rooter-Frederick will definitely be my go-to company for any plumbing needs.

Friendly people. I had a leaky pipe by my toilet. Tech came and fixed it. Said someojust needed to be tightened. Took about 10 minutes, $135. An hour later I had no water coming to the toilet. They were closed by that time so I left a message. Got a call message first thing the next morning asking when would be a good time for them to come back. They were here 9am on Saturday. It was a simple fix, but they took extra time to tighten up a couple of other things. Very happy with their second visit, seems like your experience with them varies by who comes to do the repair. I would call them again if I need another plumbing repair.

Just had them clean out our clogged kitchen drain this morning. They had to run their snake over 20' in. I called around 7:30 am, and they were able to come by 10. They were prompt, arriving within a few minutes of their projected time, courteous, professional, quick, and thorough. They cleaned up after they finished and gave me advice on future maintenance. Reasonable rate as well. Diary was training another young man. Both were great.