Pro Home Improvement, LLC

Showed up at 7am without notice (I was told I'd be getting a text the day before with a time window - never got one). It was supposed to be a simple new dishwasher install but they told us we'd have to pay $200 becuase they want to install a plug and run new wiring rather than just hardwiring it the way my old dishwasher was connected. We refuse service at this point but the plumber has already connected the new hose so we can't use the old dishwasher either! Called Costco & GE customer service and both report that there should have been no extra fee or new plug required.

This company was contracted by another company I purchased an appliance from to install it. I would not recommend anyone voluntarily use them. They were not professional in communication, could not show up on time, and tried to scam me. They texted me the day before my scheduled installation a 3 hr installation window for Friday from 12-3pm. On Friday, they no-showed me and did not call. I called after 3pm and the office had closed at 3pm. They returned my call Saturday afternoon and re-scheduled me for the following Tuesday and said I would receive a text with my 3 hr window on Monday. I did not receive any texts Monday. I called again Monday (before 3pm), but there was no answer and no return call. They called Tue afternoon and said my installation window was 330-530pm. They called back to push the window to 630pm. Installer finally called me at 615pm to say they would be 45 min late. They arrived 1H15 min later at 730. He said they would need 45 min to install the dishwasher. The in

This company contracts with Home Depot and Costco for appliance installation. Though you pay those other companies an installation fee, Pro Home LLC contractors have a scam going where they will attempt to charge you an additional $200 for appliance installation. They did it to me citing a $200 charge to replace an out of code valve. (If they did any work—it's unclear—it took them less than 5min.) See multiple other 1 star reviews complaining of a $200 fee. You likely won't know until after the fact that Pro Home LLC ripped you off. If you can dispute the charge the charge or cancel your check to them and reach out to Home Depot and Costco. Service: Plumbing fixture installation