Davis & Davis Air Conditioning & Heating, Inc.

My mother has been a contract customer with Davis and Davis for many years; they installed her current furnace and AC and do yearly maintenance. This year, although they did their maintenance in July, the furnace didn't work when she turned it on in September. They came out to "fix" it. It still didn't work. They came out again in the middle of October to "fix" it. It still didn't work. After repeated calls and requests for emergency service, I was told to try turning it off and back on again, and that maybe they'd send someone out some time. My mother is 95 years old and it is cold out. I don't know if they are incompetent or simply don't care, but they don't seem to be able to make the equipment they installed work. Time to find another company. Services: Heating system installation, Heating system repair

It's nice to find a business that is honest, professional, responsive, and just a pleasure to work with. A rare find these days. A/C broke right before a big heat wave and they came out and fixed it a day earlier than expected -- fixed it quickly with what I feel was a reasonable cost. No need to look beyond Davis and Davis.

I called today based on listserv recommendation as our heat went out. I was put on hold several times after giving my name and address. Several minutes later a woman came on the phone and asked if I was a new customer. I said yes she stated the first appt was more than 10 days away and you know they had to take care of regular customes first. Did not offer to see if they could fit me in and she laughed when I stated how long it would be considering I had children and Christmas was in a week. I like to give local businesses work as I had a restaurant in Kensington and I'm sure some of their employees ate there. I've lived in Knsington 30 years and based on this interaction I will discourage locals from using them and recommend Atlantic Costal Heating and Cooling the owner lives in Garrett Park and they worked me in today and will be installing a new Heating system.