Supreme Heating and Cooling

Cannot say enough great things about my experience working with Supreme. I’m restoring a ~100-year old home in Detroit that needed a new boiler and Supreme handled everything, exceeding all of my expectations. To begin, when I called to schedule an estimate, the receptionist informed me that they had actually performed work on my home before... in 1993! They are located in the neighborhood and have been in business for many years, so that made sense. Nevertheless I was impressed with their record keeping. On the management side I mostly dealt with Dennis who is knowledgeable, prompt, and hard-working. He came and toured the house, inspected the boiler, and answered all of my questions (I’m an engineer but knew little about boilers, so I had many). He prepared a detailed estimate for me on the spot. The installation crew was on time both days, super friendly, funny, and they worked their butts off. Just getting the boiler down to the basement took 3-4 guys maneuvering a tight staircase.

UPDATE: stay away from this company. There are many better and more affordable service providers. The service was incomplete and they won’t fix it because they don’t like my review. I already paid way too much (so much I’m embarrassed to say). They ought to be ashamed of themselves. And they are not transparent with costs. Costs should be provided before the visit. Just utterly ridiculous. This is my first year with a boiler - this won’t happen to me again rest assured. And I will see these guys in court! Way.Too.Expensive!!! This was not an emergency call. For the cost of this service, I should leave the mess and buy a new boiler in 6 years. Literally. They cleaned the burner, level sensor, pigtail, and pilot. They charged me TRIPLE the National HIGH cost for a general cleaning and 1.5x the average deep clean and they didn't do a deep clean (empty the system nor descale the tubes). Moreover it was $77 over the cost he told me. “Around” Replaced the sight glass when he replaced the

Wow, I am a new homeowner and I love in a 100+ year old house. I've been dealing with a lot of companies recently to get my plumbing, electricity, and heating up to code and safety. I called Supreme and they had worked on the house through the previous owner. Like many of the reviews you see in their page, this is common and incredible. The technician, Brandon, came over, taught me how to use the boiler, fill her up with water, and taught me some quick trips. He made suggestions in what to do with the boiler, what to fix in the future, and provided support on how to keep up the boiler. It was very helpful, and the service from start to finish was great!