Supreme Heating and Cooling

A Supreme Heating and Cooling Tech came out to my elderly mom home charged her 100 dollars to turn on her boiler. Then tell her she has 30 days to use the 100 dollars towards the estimate of changing and cleaning a components on her boiler. Total amount to be charged was roughly 450 dollars. The service manager was no help...he bashed other company who I had done a price comparison after they took my mom money and gave a list of things she needed addressed. Supreme should be ashamed. The other company tthe service manager bash is endorsed by the BBB and DTE using the company. Shame shame shame Supreme! I am so heated never again Service: Heating system maintenance

Truthfully $100 just to advise me to buy a new boiler after ‘not trying to scare me’ but basically telling me ‘the boiler is a bomb’ is a bit excessive. That’s 100 I’ll never get back. $100!!! Perhaps using it towards the repair would be a better use of the funds or just sell boilers. I was advised that my boiler ‘may explode’ or it’s far to old to be touched with out it breaking and being unrepairable, Because the tech ‘didn’t want to play with it’. He said ‘I could work on it’ but pretty much guaranteed that it would be a failure and I would have not much other option than to buy a new boiler. He also said key parts weren’t available.. the tech I’m dealing with now bought the parts the next day and installed them without issue. Another problem I had is going out to the truck to talk to the manager..why not speak in front of me? (Dodgy) I’m sure you all have your protocol and it’s a what you’re taught to do. But I had a company come out and actually and thoroughly inspect the boiler

They only care about getting u an new furnace. Not trouble shooting the old issue. Had flame heating an cooling come out...they know there stuff...thanks flame... I'll in my furnace when I'll 5 days before Christmas and flame got out here the other place at 2 weeks some emergency phone call