Beyer Heating & Cooling, Inc.

Our AC unit died in a heat wave. Beyer was able to send someone out the day after I called them, where other companies I called couldn't help me for days. Even with how busy they were, I felt they always prioritized fantastic customer service and promptness. Every employee I interacted with was kind, thorough, and efficient. They even whispered as they worked when I told them my child was asleep. I will definitely be going back for any future work I need. I cannot recommend them enough. Service: Install AC

Our AC broke in June of 2022. We had many quotes but we settled on Beyer as they provided the best price and the salesman was great and helpful. We signed up with them in July and waited about a month to get the install. They were busy, which we took as a good sign that we were dealing with a good company. The install went great and the units work efficiently. My only negative was that our salesperson promised a touchpad, Wi-Fi programmable thermostat that we are STILL waiting on. This unit is nothing fancy and has always been available on Amazon, but for some reason customer service constantly says the units are “on order”. They said I was welcome to buy my own (I already paid for the one I was supposed to get) and they would install it. This was not the solution I was looking for as this was part of the package I purchased. It is almost February and I’m still waiting as they were on order. Supposedly someone called in December saying they had one available (no calls received by my h

Unfortunately we had to replace the furnace in our new home, but we were lucky to work with Beyer! When we bought the house almost 2 years ago, the inspector warned us this would happen soon, and last week was it. We had used Beyer in the past for small fixes, and my parents used them about 10 years ago to install 2 systems in their house so we went to them right away for our replacement. We did get a second quote, which was very similar in pricing, however we've always had such great experiences we wanted to keep with this relationship. They were able to move some appointments around to prioritize us due to no heat, the work was done within a few hours, they cleaned everything up, the men were pleasant to have in the home, and they explained what they did, and what they needed to come back to complete (a small piece of metal had to be replaced due to the weird things the old owner did with their last furnace). Everyone we've dealt with from the owner to the front desk admin has been a