Terry Allen Plumbing & Heating

Terri Allen is fantastic. Our plumber Chad did an excellent job with his helper Christian. I highly recommend this company for any of your plumbing needs. They are so professional and so very polite and friendly. Please give them a call you will not be disappointed. Honest, reliable and reasonably priced.

I received very poor customer service and the plumbers were two hours behind. They were scheduled to come out between 12p and 3p. At around 2:50 pm, I called the company to see if they were en route. I spoke to two women and both were rude. One of them yelled at me and said the plumbers were still servicing someone, they will be out to my home whenever they finish up and they didn't need to speak with me because I didn't own my home. The plumbers showed up around 5 pm to install a new garbage disposal. Shortly after they left, I turned on the garbage disposal only to hear a loud grinding and clanking noise. I ran out to my driveway as they were getting into the truck and told them about the noise. They replied, “Garbage disposals are supposed to make noise” and asked if I ran water in it like I was a child. They came back in to assess the problem and realized they had done something wrong. I didn't exactly enjoy my experience with this company.

We had Walter come out for an estimate on the 12th and was told we would receive an email with the estimate by the next day but did not receive it at all and it is now the 19th and I have called about the estimate just about every day because my family really needs the work done for our bath and always told that Walter will contact me, I even was sent to his voicemail and left a voicemail, and now I call for the last time today and told the same thing and that he will not be in for a few days. This is just terrible service, we wanted to get work done by Terry Allen because we were referred to by family but they don't seem serious about the work they do. Would not recommend. Waste of time.