Perfect Plumbing Sewer & Drain

This is the plumbing company that was assigned to us by our home warranty company. They tried to charge us a “over time Sunday fee”, that is NOT supposed to be charged when working with the warranty company. ESPECIALLY when it’s an emergency service and there was fecal matter backed up in the basement. We ended up paying another company(universal plumbing which was amazing) instead because these guys tried to scam us out of money. Do not recommend

Wish I could give less than 1 star. Filed a service request and actually called them just to verify a time frame for when they'd be out. Understandable with the 2 days of crazy cold temps I expected a wait time which is why I called. They told me thur morning they couldn't be out till fri between 11 and 3. I had no qualms with that. Friday morning rolls around and I hear nothing at all. I ended up calling them at 3 and the guy who answered had no idea about my service appointment. I explained that I called the other day and the company confirmed...after a few minutes of him say no no no he goes oh yea you're right. We will have a guy out there by 5pm. 5pm rolls around nothing, I kept trying to call them from 4:30-6 only to realize they were closed. I lost a half days worth of work $$ because I was told a time frame and they didn't even have the decency to call me and try and reschedule or say they were running late. Horrible company and customer service. Do yourself a favor and find a

I have used Perfect Plumbing a few times now. (Chris and Matt) They are by far the best in communication, rate and in the services they provide. They have always been on time and making an appointment was easy. They answer any and all questions you may have and they are genuinely nice people. I recommend 100%. Thank you Perfect Plumbing!