Dunrite Heating & Cooling Systems, Inc.

We have had a great experience with this company and want to share our story. We had to have our antiquated furnace along with the central air unit replaced. Not only did they give us the best price we could find around, but they took the time to give a thorough written estimate explaining everything they would be doing along with providing detailed information on what labor and equipment would be installed. Everyone from the gentleman (Chuck) that quoted the job, to the office staff and also the installers were always polite, professional, and always made sure we knew what they were doing and why. They were always on time, and were very mindful of our home and yard making sure to take the utmost care while working inside and out during the entire process. Once installation was complete, they also applied for and made sure we got our rebates through the energy company and also pulled all required permits for the city inspections. They even registered all equipment for us saving us

We had an air conditioning unit installed 4.5 years ago, it worked wonderfully that summer. The following winter we had them install a furnace when ours quit. Ever since then things have never worked properly. That summer out a/c unit was short cycling. We had them come out, they said it was low on refrigerant, causing it to short cycle. In hindsight I should have inquired more about why a newly installed unit would be low. That winter our furnace was unable to keep up, they suggested replacing our brand new nest thermostat and having things re-wired. We did that and it temporarily fixed the problem. Our furnace is still not keeping our house at the set temp, or kicking on when it is supposed. Last summer I had them out again because our a/c was once again short cycling. The tech stated, that they probably punctured the coolant line when installing the new furnace. He was unable to find a leak, and said he would come out the following week to see how much refrigerant was in the unit af

My furnace was not working and temperature got to 43 degrees. I called Dunrite and they came out that day to look at it. They took out the motor and used a device that took a video of the heat exchanger. He said there was a crack and I needed a new furnace. He quoted me $2500 for a new furnace. He did not show me the video so I could see the cracks. I called another company Marks Heating and Cooling and he came out and looked at it within 1 hour. He used the same device to look at heat exchanger and DID NOT see any cracks. He said heat exchanger was fine. He did say I needed a new motor and replaced that. I was charged $360. Very happy I called Marks, saved me $2140. Dunrite took advantage of the situation and lied to me. I Will NEVER call them again. If you call them plan on being ripped off!