Ingram Roofing, Inc

Very professional and conscientious contractor.

We contacted Ingram roofing to repair our sun room roof. In the winter the snow would build up and form an ice damn and then leak down the side windows. Thought the flashing needed to be secured or some such thing. Ingram roofing wound up replacing the entire window roof. After the replacement was completed and thousands of dollars later, it would leak in the middle of the room whenever it rained. It never leaked when it rained before. Getting them back was a challenge but they came back several times to try to repair and finally wouldn't return my calls and it still leaks when it rains. While Jeremy is a nice man, if you don't respond on a timely basis or at all and don't fix the problem, it doesn't say much for Ingram Roofing.

Our search for two bathroom remodels and a new roof began in October of 2016 with a couple of unreturned phone calls from Ingram. When we finally heard back and scheduled a home visit on a Monday for the upcoming Friday, they were a no show, and I had taken a half day from work. We even called to confirm Thursday. The following week they sent someone who proceeded to tell me that we had just contacted them during their busy season and that was the reason for almost two months of unreturned phone calls. When we did finally meet with Jeremy, he was very kind yet still offered constant excuses for their poor communication. He insisted we won't have that experience again and gave us a direct cell phone number and told usbto begin setting up appointments at tile and vanity stores. We were provided a very very basic price quote. In addition, Jeremy showed us all the price allotments/estimates on a scrap piece of paper as if he completed our quote in his car 5 minutes prior to entering o