Four Seasons Kanga Roof

Cody and Toby removed an old chimney and did some other roof repairs for me. They showed up early, made sure everything was done properly, and were extremely thorough, explaining everything they did and gave me great advice on things I will need to keep an eye on in the future. I can’t recommend them enough! Services: Roof repair, Roof damage repair

I spoke with Jeremy on the phone and met with Tom in person. Both were professional and communicative about my appointment, reminding me by phone and letting me know ahead of Tom’s arrival. I got a text describing Tom, and he showed up on time and was very pleasant. He inspected my roof and explained what was good and what issues he found (luckily not too many). He was obviously very knowledgeable, not only about roofing but also the company and their processes, and he clearly presented all the options we had. Tom was very respectful to me and my home and I can tell Kanga Roof is a professional group if he is any indication! They will come out to make a minor repair where my roof has been leaking, and the cost is reasonable. Thanks for your help Tom and Jeremy. Service: Roof inspection

Aug 9, 2023 Harold came for a roof inspection and found significant hail and wind damage from a recent storms within the last couple months. He was on time, and even beat me to the appointment by a couple minutes. Harold was efficient and was a pleasure to work with. ............... this was my initial review for the initial inspection to get a quote. August 11th, I inquired for more information. As per the recent interaction from Harold, when simply asking for more information, and the email was responded to on August 14th this morning. I was coldly turned away, and was told "No problem, Can’t help you. Sorry you feel that way. Good luck" due to my inquiry about how insurance works with their process. I informed them I still want to proceed and get a quote, but seems I've been turned away and ghosted at this point. I'll update my review as the process unfolds. Review score updated from 5 stars to 1 star on Aug 14, 2023 REVIEW SCORE updated Aug 21, 2023 from 1 star to 5 stars. The o