Tacheny Exteriors

Scope of Work: New Roof with need for another company to remove the gutters to maintain the warranty. Pros: *The company had good communication before I paid the deposit for the work *They assured me they would contact the company (re: gutters) and I did not need to do that *Were willing to schedule out several months to accommodate my schedule Cons: *After deposit was paid and I was moved to the production area it seemed everything we had agreed upon was forgotten/not communicated. *They never called the gutter company until I reminded them of our agreement multiple times. *When Tacheny called with an irritated tone asking if I wanted to get my roof done I stated I was still waiting to hear from them about the gutters. Their response "We called you 1 month ago and let you know that was your responsibility." This never happened. *Innumerable voice mails and emails went unanswered. * Crew left trash around my yard - plastic wrapper hanging from my apple tree, pop cans and other bottles/

Just scheduled Tacheny to replace our water damaged siding, insulate our exterior walls, add and replace gutters, and adjust our attic venting. Lisa G. was professional, nice, and definitely knew what she was talking about. She was able to give use clear information to help us make sure we were making the best decision for us. We are exciting to see how good it will look at the end and have a calm piece of mind when the damage is repaired.

I want to recognize Lexi LeVasseur for her outstanding performance on our projects. She is exceptionally responsive and pleasant to deal with. She follows up quickly without exception, even when the news being delivered is not "good" news. Tacheny is very lucky to have her on the team and I feel very fortunate to have had her be my contact on my projects! Service: Roof repair for storm & wind damage