Morton Man Heating, A/C & Plumbing

I used Morton man over the summer time to help get my AC going the tech was great. so yesterday when we switched our heat on and it didn't work they were our first call, they said they were busy and would fit us in today completely understandable on short notice, the tech called today to tell my fiance he would be to our house shortly, my fiance left work and headed home to meet the tech, instead of showing up tech called and said he wasn't sure if he even had the the part to fix our air-conditioning, and would call back.2 hours went by waiting to hear from the tech, finally got a hold of him and he said nothing they can do till Friday. so instead of fixing my problem or telling us they couldn't fix our problem they wasted our time all day and now we can't even have someone to came look at it till tom. I would not recommend this company at all.

We have used this company for over 25 years. Used for heating and air-conditioning. Always see for heating check up in the fall and a/c in the spring. Have referred several friends and they were pleased. Always fair and explained everything. GREAT COMPANY. Services: Repair HVAC, Heating system maintenance

I called them Monday morning because my heat is out. They said they were very busy but they were sure they would get to me by the end of the day. Nothing. I called again Tuesday morning, I was assured they would be here by mid to late afternoon. Nothing. I called again Wednesday. I begged them that if they didn’t want my money to please refer me to someone else. I was told that I was absolutely the next on the list and I would hear from them soon. It’s now 5:30pm and I haven’t heard a word from them. How many days do I continue to be held hostage in my home waiting for them to show up? At least have the courtesy to tell me you aren’t coming so I don’t sit here waiting. It’s obvious that my time is not worth anything to these people.