Action Rooter Sewer & Drain, LLC

Horrible, took 1 month to fix hot water heaters. I had American Home Shield as my warranty company I was trying to work this with. AHS blamed these guys, their chosen contractor, and their contractor blamed them. It took over 1 week for the technician, John, that came the first evening to even send the pictures and write up in to Jack, according to Jack. I spent hours trying to work with both with the final resolution to just take a pay out and fix the water heaters myself. Absolutely ridiculous and neither one cared about me, their customer. Left numerous messages for Jack on his cell phone with no response. Left numerous messages with answering service with no response. Finally Jack called again after over 2 weeks and he was still blaming AHS. He did inform me of the cash payout from AHS which they never mentioned, so I guess that is a plus for these guys but nothing else. Once he saw that I took the cash payout he contacted me a few times that day to set up the service. I called tha

Chris and Mark came out and did a great job when I was having problems with my bathroom sinks and toilets. They even tightened up a wobbly toilet that I didn’t think to mention! They were right on time and got the job done quickly. Everything was covered by my home warranty service, so I didn’t even have to make a payment at the time of service! I will be using Action Rooter in the future, and will recommend them to my friends!

I have a HSA home warranty and have had Action out twice for two different issues. Jack, the owner, is very knowledgeable when it comes to working with home warranties and he does a great job. His plumber, Mark is very nice and personable as well. I would recommend and will use them again.