Thompson Heating & Air Inc

I can not tell you how much the service I received was appreciated. Wayne worked me into an already busy day and immediately was able to identify and fix the issue with my Air Conditioner. I would recommend this company to anyone who wants a company that works with integrity and honesty. Jackie Mayo

Well here we are almost a year to the day and our air conditioning is out again. The Trane unit was installed in 2018. Every year we had to call for service repair for the exact same problem. Even though we kept calling for the exact same problem they made sure to charge the service call and not fix the problem. They did tell us that if they weren’t there to hear the noise the unit was making that it was hard to diagnose the issue. After the service call the unit was making the same noise and I sent Wayne a video and he never responded. I asked awhile later if he had to to watch the video. He responded yes and I responded with “and??? Here we are today and he never responded and came home to a 90 degree home. We decided to call someone else and showed the video and they knew exactly what the issue is and will require warranty work. After reading one of the reviews on here about the issue in getting them to do warranty work, I have to wonder if that’s why I got no response. Everything w

Very nice and professional people. They did a great job! Highly recommend!