Olive Branch Plumbing Co

PROCEED WITH CAUTION WHEN USING THIS COMPANY!! I personally feel that writing bad reviews is a waste of time but I felt the need to share my bad experience with this company. My first experience with this company was AMAZING and I thought they would be my "go to" plumbing company. They were fast, did the work in an efficient manner, didn't change prices and they knew how to fix a leak under my foundation. Again, they were AMAZING and I would have given them 5 stars easily! That changed once I told them that the work they did to fix my foundation leak caused problems with my water heater. 1. The day after they fixed my foundation leak we noticed that no water was coming out of the hot water faucets. Eventually water did come out but now it wasn't hot. 2. During our first call, they denied touching the water heater even though they added a water line to it to bypass the cold line that was leaking. 3. I am aware that during the Christmas freeze numerous people were without water and I und

I needed the aerator in the kitchen cleaned and while having that done I wanted the bathroom sink unclogged. I attempted to clean the aerator and the line feel back through the faucet. So I wanted profession help. No one came on the day promised, so I called back and they came, either that day or the next. Cage cleaned the bathroom clog in 5 minutes then reconnected the line in the kitchen. However, he did not have the tool to take off the aerator but did reconnect the line. I was advised to go to the hardware store and get a set of tools that will fit a variety of aerators. This was $256 for. I thought that was about $100 too much for these simple jobs. I called the office by end of week to ask someone to check that fee and was told someone would call me. No one did. I called the following week and was told I would get a call at 10:30 next day. No one called. I get a text asking for a review, so I did, listing my issues. A couple of weeks later I get another text thankin

Olive Branch Plbg has always responded to my needs promptly. They arrive when scheduled, are friendly and efficient. I have used them numerous times for several different repairs. The last time I had a discount coupon which was very helpful in reducing the cost. Services: Faucet repair, Plumbing pipe repair, Toilet repair