Charles Jones Plumbing Heating & Air Conditioning

Called them for a tub faucet install. THE GUY DIDN'T KNOW HOW TO PUT IT IN. Worked on it about 30 minutes then moved on to install the faucet on the sink. Later told me he couldn't do the tub. Still charged me for the 30 minutes he wasted. But it gets better. I had to call another plumber to fix the sink faucet because it wasn't draining properly. Horrible service and $160 Wasted Service: Faucet installation

I called yesterday afternoon and my toilets and a long standing leaky outside faucet are already fixed! Jeremy was prompt, professional, and let us know exactly what he was doing with no surprises! Thanks, Mr Charles Jones, for an honest and reliable business. We got excellent service, just the way you set it up to be. Services: Toilet repair, Plumbing leak detection, Faucet repair

OH MY! This has been a terrible experience. Misrepresentation after misrepresentation. 6/28/2017 I called Jones plumbing and spoke with Linda to request a bid to replumb a small house, one and a half bath, she stated that she would have one of here plumbers call , me to set a visit. 6/30/2017 Bubba (William Noland) came by the house to work up the bid. Bubba seemed to be very knowledgeable, was familiar with what would be needed etc. He obviously had the experience needed. I had several other bids, Bubba’s was not the lowest bid, but based on his knowledge, I agreed to give him the job. He said the job should only take one, maybe two days at the most. 7/3/2017 Bubba showed up at lunch time. I figure I would catch him after lunch, to see what progress was made, discuss work plans etc. He was gone before I could get back. I called Bubba, and he said he would be back the next day to finish. 7/7/2017 I called Bubba again, he said his gout was bad in his foot, he had gone to get some medici