Spells Mechanical Service

Thank you so much for going the extra mile today to fit us in today!!!!! Greatly appreciate your quality service! Services: A/C system maintenance, Repair HVAC

This company is the worst company. I called them on Monday July 25 2022 and they came out on Tuesday the next morning. The issue I am having and still having at this present time, is, My thermostat would read a high inside temperature then what I would have it set at,to cool. So therefore my unit ran consistently thru our the day and would never get to the actual set temperature to cool down until later at night. Cool air was still coming out my vents in my home but not cooling. My thermostat would literally read 83 inside temperature and set to cool on 74 and would not cut off as it had been doing like it suppose to. When the tech arrived at my home on Tuesday the first time that morning I explained everything that was going on. He checked my unit said everything checked out ok. My filter was the wrong one so they needed changing and the vent covers thru my home needed to be changed. He cleaned my coils I guess thinking that could be the issue. Everything checked out as working pro

I’m not sure where to begin but my mom used this shady company for years for some odd reason. I would hear complaints from my family about the company but I witnessed the shadiness a few days ago and now today. My mom called to schedule a time for someone to take a look at the heating issue Friday ( December 10 2021) around 10am. The person answering the phone said she would get someone to the house but couldn’t tell us a time. We waited until 3:30pm and we were told by the person on the phone the technician is on the way. We waited until 4:40pm and no one arrived. My mom called again to reschedule for Monday but the woman on the phone said the technician is almost at our house but we declined and wanted to reschedule for Monday; However, the woman on the phone “ claimed” that all appointments are booked for Monday which is strange because they do not have time slots ????(From my understanding this company charges after hours but cannot tell you a time when someone will arrive to you