Sparrow & Sons Plumbing

Edit to add: after a lot of back and forth, it was discovered that the consultation decisions were not communicated to the office or sent on to the warehouse, which is why the first faucet was nothing like what I asked for. After texting Mr. Sparrow directly, a suitable replacement faucet was found and installed. I recommend trying to get in touch with Mr. Sparrow directly as he worked to get everything right. The other people seemed less interested in what I wanted and more in just getting a job done. Not only did it take 2 weeks from consultation(which they were late for) to scheduling the install of my kitchen faucet, they didn't confirm with me the choice of faucet. It took a week to get someone scheduled to come in, then he didn't show up to work on the day. Had to reschedule for another day, their office scheduled for a time I wasn't available despite me confirming over the phone a different time. After another rescheduling, he installed a faucet I don't like that was not what I

We have been working with Sparrow & Sons for years, and they are always professional, prompt, and friendly. We recently had to have a part of our water treatment system replaced. While we thought waiting a week for a part to arrive was not a problem, Josh knocked on our door just a day later with it. Although it was a weekend and he was responding to emergencies, he generously came to our house to replace the part. That extra effort and care are extraordinary, and we are grateful for Josh and his colleagues.

Professional, highly competent, and responsive; they were able to take care of our (medium-sized) job on short notice – can’t ask for more! We have called them before, and will continue to do so in the future. Services: Toilet repair, Water heater installation