Prime Comfort

Have had prime comfort servicing my hvac equipment for a few years now and had to have someone come out as our drain line was clogged and the system had shut off as the pan was full Ken answered the call at 7 at night and walked me through what the issue could be and I was able to suck the water out of the pan with my shop vac and get it at least running so they scheduled someone to come out and we ended up with Tyler who cleared the line and said that based on the clog it was most likely due to a dirty coil which he checked and said could use a cleaning but was not urgent he also recommended the I wave purifier system as it could prevent the type of clog we had from forming again. He was a great tech and wasn't pushy on additional services, just a great guy who knows what he is doing and continues the great service we have had from Prime Comfort!

This company was prompt in responding to their customers needs. I was met by one of their highly trained techs, who came out and got to the bottom of the issue in no time. Tyler was on time, very clear with his diagnosis and extremely thorough when looking over the unit. Prime comfort did more than excellent work. You can bet your last dollar if Tyler shows up, your Unit will get taken care of. Services: HVAC system maintenance, A/C system repair, Repair HVAC, HVAC system repair, A/C system maintenance

Prime Comfort has been absolutely wonderful. From the estimate all the way through the installation. They were quick to fix any (small) issues that came up after install, they were always on-time, professional, friendly and personable. I highly recommend them for your HVAC needs. You will not be disappointed. Thank you guys for that you've done! Also, a shoutout goes to Barb in the office. Very friendly :-). UPDATE: just had Prime Comfort replace my other HVAC system (I have 2). Solid job again! Brandon was great and the whole crew. Probably one of the nicest groups of people! Will always recommend them! Services: Install AC, Heating system installation, Install thermostat, Thermostat installation