Master Build Enterprises

This review is based on my dealings with Chris Garrett who is the Regional Manager/Director at Master Build Enterprises (MBE). This review is based on my experience with him and not on any actual construction work that was performed. I was contacted by Chris who told me that my roof had storm damage and that he would be able to assist me in filing a claim with my insurance company to replace the roof. I agreed and signed a contract with him that basically stated that he would help me with my claim and if I ended up hiring another company to do the work, I would owe him $400 for his assistance in filing the claim. Initially he was very nice and pleasant and easy to work with. After our claim was approved, I decided to go with another company. I contacted Chris and told him that I was mailing him his check for $400 and did not require his services any further. Chris then became in my opinion extremely aggressive and threatening and I feel as though he was trying to bully me into havin

Had roof damage from Hurricane Michael. Master Build not only placed mismatched shingles on our roof without asking, they also carelessly attempted to toss them on the roof from the ground. Our door bell camera caught the entire thing. Flash forward a year and my roof is leaking in the exact same spot. Master Build claims it is not because of them. When the new company repaired Master Builds work, they found that they also neglected to put any flashing down. Worst company I have ever dealt with. Save your money and aggravation. Please take your business elsewhere.

This is an account of my experience with Master Build Enterprises following Hurricane Florence in Raeford, NC. I would like to thank Chris at Master Build Enterprises of Fayetteville for teaching me a valuable life lesson on reading what you sign and not just going off the first hit on Google for things that are important, such as thousands of dollars worth of work on your house. Chris should also feel proud that he charged me (single income mother) $569 for these valuable life lessons he taught me. The day after Hurricane Florence, when I had substantial roof damage, a leaking ceiling and water coming into my bedroom, Chris sat in my kitchen, smiled at my children, and had me sign a document that said I would pay him $569. I would pay him no matter if he came back and fixed my roof, put up a tarp (which he didn't), showed up to the adjuster appointment (which he didn't) or produce a quote (which he didn't). A few weeks in, he then came back to my house to make me sign another contract