Payless Plumber Gastonia NC

Horrible experience with this company! They don’t even deserve 1 star. They didn’t come at the appt set and didn’t even call to until late late Sunday evening which is the next day. The plumber showed up at my house around 8 pm Sunday and had some issues with his tool and have to leave. I called Jason regarding this matter and instead of providing professional customer service he argued with me over and over. He wondered why I’m upset. I will never use this company again. The plumber was nice but Jason was horrible. He need some education to provide better customer service.

Too bad O stars is not an option! DON'T waste your time like they wasted ours! I called the office in the morning and they had Jason call me. Jason said he'd be here around 4:00. At 5:00 I called Jason to confirm that we were still on . At 5:45 I called the office and spoke with the same yahoos that took my call this morning and they said they'd have Jason call me. NO call at any point. REPEAT: Don't waste your time.

Jason never came back to finish the job. Thanks for nothing. Make sure you don't pay them until the job is 100% complete.