Empire Heating & Air

I went onto Home Advisor to find a good reputable company. I just bought my first home. Michael was the first to call me. I got other quotes, but his customer service was superb. Curtis came out to service my AC and heating unit. He was awesome; I got a fair price and honest people. I can't ask for more. As long as I live in North Carolina these guys got me as a customer. Service: HVAC system maintenance

Friday morning I had a company inspected my furnace fan which failed to turn on. The technician told me that I needed to replace the motor, a control board, and the capacitor. The total cost would be over $1,000. My gut felling told me that something was not right. I then contacted Michael and he managed to come over in late Friday afternoon. It took him less than 20 minutes to find the root cause of the problem (a broken capacity) and get my air conditioner running again. Michael is responsive, honest, and professional. I will definitely contact Michael again for my HVAC needs in the future. Service: Repair HVAC

I called Empire when my HVAC stopped working on a Saturday. Although he already had a busy day scheduled, Michael immediately and graciously agreed to stop by as quickly as he could and try to fix the problem. He arrived sooner than I had expected, diagnosed the problem, and replaced the faulty resistor. Both he and the gentleman helping were very courteous and professional. As well, the repair was performed very efficiently with a much lower cost than I anticipated. I would highly recommend Empire Heating and Air and will most definitely call them again should the need arise. They were fantastic in every sense! Service: Repair HVAC