Moser Mechanical

We recently had an issue with our heat pump. Outstanding response time, service and professionalism. Everyone from field service technicians to office managers went over and above to get our problem fixed. I would recommend Moser to everyone. They are a class act.

This company promotes full service HVAC, 24/7 capabilities, along with electrical contracting services. I met with their supposed lead on electrical services, Erik. He surveyed the jobs, pledged a fast proposal, and I anticipated such. I never heard from him again, even after calling the company to inquire. Wasteful time spent on both our parts. As to the 24/7 part, I had a heating emergency and called the office. The call went to Erik's cell as I can only supposed he was the on-call person. I never received a call back and have yet to hear from them. Disappointing professionalism by any company, and especially by one of it's supposed managers. There are so many choices in this service area. Choose someone who will deliver, NOT Moser. Service: HVAC system maintenance

This company charged me $98.35 for an estimate for a new unit. Said mine was beyond repair. With these types of charges, this is not how you retain customers. As a result this charge I did not go with them for a replacement. I emailed, no response. I would recommend you guys go with Wilmington Air, quicker response, competitive pricing, and much better customer service.