Capitol Heating & Air Conditioning, Inc.

Idk if it was Capitol or who it was that came out a couple of weeks ago, but they said we needed a new AC unit and put a bandaid on it in the mean time. Capitol came out today when the bandaid failed and tried to tell us it was all fixed by plugging in the fan and replacing the air filter even though they were told that it was already deemed to need more than that. They left my thermostat on so I paid for the broken unit to be running all day. It’s 90 degrees in our house. Our dogs could have DIED. They refused to come out tonight even though they supposedly have 24/7 emergency service. In fact, when I tried to press that issue, very politely, and started crying, their customer service rep just HUNG UP ON ME. They supposedly have a new tech coming here tomorrow at 8:30 in the morning. I hope every single one of their kids gets to sit in 90 degree houses some day with no one to help so they can feel the hopelessness and pain I am feeling right now.

Our heat pump fan stopped working. Ethan was able come out the same day, diagnose the bad capacitors and had us up running within 30 minutes of getting here! Awesome service! Service: HVAC system repair

My heat pump went out tonight and these guys were prompt and fixed the issue quickly! I have also used them for routine maintenance. Sam has helped me a couple times and is always polite and answers all of my questions AND shuts my gate so my dogs don't get out. Friendly and fast service - even when on call on a weekend night! Greatly appreciated and would recommend.