John Henry's Plumbing, Heating and Air Conditioning

The plumber was able to come to my house for a service call the very next day! They communicated arrival times with me, sent a photo so I knew who to expect at my door, and he was very patient as I walked him through all the little jobs I needed done. I felt the price was reasonable especially since I just bought an old house and had a million questions. I also wasn't expecting him to have the supplies on hand and get the job done today. Amazing all around!

Update/edit: All of the below is true - HOWEVER, they did totally correct the underlying problem which was a badly deteriorated main pipe under the basement floor. The demolition/construction crew came within 3 days - very quick in my opinion, dug up the old pipe which was cracked and eroded at the top and replaced it. It took two days to dig up and remove the old pipe (about 20 feet I'd estimate), install new pipe, inspect and refill the trench with concrete - very quick and efficient. They cleaned up the mess that was created. I would use John Henry's again. The second half of the work I would rate as a 5. I think that trying to initially clean it (below) caused it to collapse but the pipe did need to be replaced - that is obvious now. *********************************************** Previous review: Our sewer line was running slow. I was trying to prevent a backup by having them clear the line. The plumbers arrived on time on Friday and were polite. They didn't think there

We were replacing 2 bathroom sinks. Ian came and provided us with the available options. He requested our choices and a John Henry delivery brought him the materials. He removed the old sinks and faucets and installed the new ones. They look fantastic! Ian has done work for us before. He is friendly, efficient, and cleans up after himself. Everything you want in a service technician! Thanks, Ian! Service: Faucet installation