Jackson Home Appliance Heating & Cooling

We purchased a furnace from Jackson Home Appliance, and they installed it professionally and have responded to all of our follow up calls in a very timely manner. They are always very pleasant to work with and provide answers to questions very quickly. Kelly, Dave, Merlin, Todd and the team have been great to work with. Services: HVAC system repair, HVAC system maintenance, Heating system installation

Called April 10th to set up an appt for April 14th when I have a shorter work day to have my dryer looked at. Was told tech would call me that day to set up a time waited till just after 10 to call and see why tech hasn't set up time with me to finally have tech call me back to say I was never set up with him for a service call so now he's booked for day but expects me to wait 4 more hours to call me back to see if he can get me in but told me many times he's booked. Called main office back and all she could say was she was sorry. So if you need something don't use this company I'm sure they will forget you as well. So thanks Jackson for having me waste a weeks time waiting for you on something that was never going to happen

I had been told by another company that the glass replacement for my oven door wasn’t available anymore. Brandon Wolfe found it, ordered it, and replaced it. He was fast, reliable, and cleaned up after himself.