Brookside Mechanical, Inc.

First person I hired to do work on my new home in NH. Great company my 1st service call was the owner . Extremely professional and personable. Call to check on us a day later to make sure we were operating to standard. My 2nd call I dealt with Dave Lowe svc mgr. he dispatch a tech the next day. I highly recommend this company.

On May 19th, I booked this company to come out and install an AC since this company installed the heater (new construction). Saturday before Memorial day, Dave sends an email requesting 50% down payment before company will come out. Understandable, but should have been discussed at booking. I send it Tuesday 5/30 at 9 am in Concord NH Post Office. All week long, no mention of any additional payment. Day of (6/2), get an email stating that 1) hasnt received a check from tuesday and 2) requires remaining balance. On what planet does anyone in an residential setting pays full price before any kind of installation without prior notification? No one. We have purchased this house brand new and had extensive work installing generator, custom wiring, and other modifications and the payment schedule was discussed UP FRONT with no surprises. If they wanted full payment upfront, they should have asked for it at 3 different times. 1) At the booking 2) at first correspondence regarding partial paym

Great company, they showed up when they said would. You don't find that to much anymore!!