Harry W. Wells & Son

I needed a plumber and called on Saturday for a Monday service call. I was informed that they had a $99 non-waivable fee. When the plumber arrived at my house, we reviewed the project which was when he informed me that they had up front pricing and not hourly pricing. Their prices were outrageous. He stated that it had been this way since they had been bought out. If they do upfront pricing, there was no reason why the customer service agent could not inform me of this when I called to set up the initial appointment. I called to tell them as much and was told that someone from billing would call me back. I called 2 more times and got the same response. It has now been over a week, and I have not heard a word. I would NEVER use them again.

Very polite, cleaned up after finishing the job. Arrived on time to the appointment. Great customer service

Quick, efficient, fair pricing! Called around on Saturday night to find someone to fix a flooding drain, and they were the only service that had no problem coming first thing Sunday morning as requested. Bennett arrived right on time, was quick at diagnosing and repairing the issue, and very polite. Thank you Harry W. Wells & Sons for great service! Services: Plumbing leak detection, Plumbing pipe repair