American Way Plumbing, Heating & Air Conditioning

Call BSE Mechanical in Ringwood if you can. But if they’re not available… Called a half dozen other plumbers about my MAIN Line blockage (guests in town and nobody could shower or use the toilets). These guys were the only ones willing to help me same day AND in the morning. Technician (Ahmed - great guy) arrived earlier than expected (always a plus when you can’t use your bathroom) was polite, professional and patient. Best part... he cleared the blockage the right way by doing things no other plumber did in the past. And didn’t try and tell me I needed to replace this, and that, trying to get more money out of me. And told me price up front. Fast, reliable and fair price. What else do you want in a plumber. One thing that was different... plain white van (nice new one) pulls up and it’s a bit generic (no signage on van and not many tools in truck). They say they are a Full Service Plumber so that’s cool. Will definitely be calling these guys again.

Definitely avoid this place. Called to get an estimate on replacing a water heater and was berated for not knowing enough about what kind of water heater I had. Unfortunately if I knew the kind of information he was asking for, I probably could have replaced it myself! Absolutely rude and unprofessional on the phone, going to another business to get helped. In response to the owner's comment: you do not have my information in your database because I wasn't helped ultimately. Whoever I spoke to was absolutely rude and would not provide me any estimates or any kind of information without knowing some very detailed information about my boiler so I ended up reaching out to another plumber who provided a great estimate and helped out without extremely detailed information. Seems like you barely read my review and demanded it get removed. Your business needs to learn to treat existing AND potential customers with some respect. My point stands that your business should ABSOLUTELY be avoided.

Professional and responsive customer care. They did an excellent job. Repairman is knowledgeable and he explained to me how the furnace runs!! I’m happy I opted for them. Service: Repair HVAC