Reynolds Plumbing, Heating and Cooling Inc

I could not recommend these professionals more. From a quick fix of a busted pipe in the winter, to a massive grease clog from previous homeowners- they were knowledgeable, courteous, and efficient. Their service is quick and reliable.

I can't believe that I didn't notice or heed the other review that is on Google. I'm writing a review now to ensure that no one else misses a negative review like I did. Reynolds came out to assess the pipes in our basement as there were some leaks. There were 3 long pipes to replace, which means it would have been a nice-sized job -- we also mentioned that we need to put in a sump pump (this shouldn't determine the level of service anyone receives, but making it obvious). They came out and measures the pipes, charged us $75, and said that they'd call with a quote and come the next day. My husband took the next day off to be around for the plumbers (who never followed up with a quote), and upon calling their dispatch, was told that his message was going to be relayed and never received a call back. Shortly after, our pipes burst again on a Friday and my wife called at around 7:30pm and requested to the dispatcher that we get a call back. Once the plumber called, he made it clear that h

This company is the most unprofessional company I have ever encountered. I was referred to these uneducated disrespectful liars by Elizabeth Town & Gas for a problem with the heating in my home. After being scheduled for an appt 4 days away from when I called ( they claim they provide 24 hr service) between the hrs of 2-6pm. I was called at 9:45am and told that the tech had a a funeral to go to and if I would allow him to come earlier. I obliged and waited up to 1pm. After calling the office to inquire about the status of my appointment I was totally shocked by what happened next. The degenerate who calls herself the lady in charge became confrontational when I told her no 1 has come to my house. She was very rude, loud, and said find another plumber and hung up the phone! Lets 1st address which company calls a customer to say they have to go to a funeral? 2nd If my appt was from 2-6 and I call at 1pm, why should my appt be canceled stating that no 1 answered the door. And lastly, wha