Reynolds Plumbing, Heating and Cooling Inc

I can't believe that I didn't notice or heed the other review that is on Google. I'm writing a review now to ensure that no one else misses a negative review like I did. Reynolds came out to assess the pipes in our basement as there were some leaks. There were 3 long pipes to replace, which means it would have been a nice-sized job -- we also mentioned that we need to put in a sump pump (this shouldn't determine the level of service anyone receives, but making it obvious). They came out and measures the pipes, charged us $75, and said that they'd call with a quote and come the next day. My husband took the next day off to be around for the plumbers (who never followed up with a quote), and upon calling their dispatch, was told that his message was going to be relayed and never received a call back. Shortly after, our pipes burst again on a Friday and my wife called at around 7:30pm and requested to the dispatcher that we get a call back. Once the plumber called, he made it clear that h

I’m in Property Operations and have been for a long time. I’ve used MANY plumbers. But Reynolds is by far the best plumbing vendor by far. They have complete respect for your home or office and treat it as it’s their own. We have emergencies often and each time I call Reynolds, they do what it takes to re-arrange their schedule so they can respond promptly. They take pride in their work. I’ve never had to call Reynolds back to repair something they previously did. They always have competitive pricing, yet the lowest each time and their work is top notch. I HIGHLY recommend Reynolds and promise you will be taken care of both financially and a repair that is guaranteed.

This company is the most unprofessional company I have ever encountered. I was referred to these uneducated disrespectful liars by Elizabeth Town & Gas for a problem with the heating in my home. After being scheduled for an appt 4 days away from when I called ( they claim they provide 24 hr service) between the hrs of 2-6pm. I was called at 9:45am and told that the tech had a a funeral to go to and if I would allow him to come earlier. I obliged and waited up to 1pm. After calling the office to inquire about the status of my appointment I was totally shocked by what happened next. The degenerate who calls herself the lady in charge became confrontational when I told her no 1 has come to my house. She was very rude, loud, and said find another plumber and hung up the phone! Lets 1st address which company calls a customer to say they have to go to a funeral? 2nd If my appt was from 2-6 and I call at 1pm, why should my appt be canceled stating that no 1 answered the door. And lastly, wha