Dependable Plumbing & Heating Inc.

I had an incredibly poor experience with this plumbing company. They sent around a plumber who was very short of any real plumbing skills. He charged $200 to seal a strainer onto the sink which he managed to mess up. The strainer is fixed lopsided and is not centered correctly (there is also excess putty all over the sink hole). In addition, the plumber was unable to connect the new faucet telling me that I was missing a key part (the screw nut). It turns out I was not missing any parts, the glacier bay faucets use the plastic tubing to fix themselves to the countertop. The plumber specifically told me this plastic tubing did not belong with this faucet.... it’s frankly quite daunting when one considers the level of ineptitude. I should add that the plumber brought zero tools with him claiming that they had been stolen the day before (I wonder if he’s used that line before). Why the company is sending out plumbers with no tools to service jobs is simply beyond me. I can go on...the plu

Called on A Tuesday was given price for the job. Freddy came the next morning job was completed in one day it wasn't a small job. I would recommend them . Also everyone was very nice. Thanks

UPDATE TO THE BELOW REVIEW: I eventually had a different plumber come, Gene D Plumber, and he was able to install the shower parts I purchased without a problem. I wasted a trip to Bayonne to talk to the parts dealer who also confirmed that the parts would be fine. So I appreciate that Dependable was being cautious but it cost me weeks longer without a shower and a wasted trip to Bayonne. I called them today for a leaky shower. Their guy came and looked at the parts I had (I bought) and I appreciate that rather than try to botch the repair job he told me I had bought the wrong parts and he couldn't do the repair as is. Steve called me a few minutes afterwards to give me advice on what to go buy. I wasn't charged for the callout, which is what I expected given that no work was done nor even an estimate provided, but still some plumbers will charge you.