A-1 Plumbing & Drain

Otto and Dave were really great to work with! We had a french drain installed by A-1 in July of 2020. During the installation they inadvertently damaged our main line and we didn't know it until Sept. of 2022. It turns out that a tooth from the excavator punctured the top of the main line and it took that long for something to get caught on it, but it eventually backed up into the house. Once we discovered what the issue was, I called about having it serviced under warranty. Dave came out to assess the situation and when he saw the video he immediately owned the situation and said... "Yup, looks like we accidentally caught the pipe!" They had it repaired and we were back up and running within 2 days of the initial conversation. I really appreciate their honesty and commitment to getting the job done right, two qualities which feel harder to come by these days. Everything is working great again! I can assure you we'll be coming back for any of our future plumbing needs! Thanks A-1! Serv

I went online to research companies that install swamp coolers. A-1was listed in the top three for Albuquerque. I'd worked with them before and was very satisfied, both with the the cost and the work. but something seemed amiss this time around. I had called two other contractors. A-1 was the first scheduled for Monday morning, and because the tech a) was running very late and b) never bothered to call to let me know if and when he was coming one of the two had to be rescheduled. It wasn't just the tardiness that bothered me. When the tech showed up on the following day (again, running late), I doubt he was here even 20 minutes and he seemed in a hurry to leave. The only question he asked me was where the swamp cooler was. Never smiled, didn't seem terribly engaged. A week has gone by and I have yet to receive an estimate . . . which is fine, if the company doesn't need my business because they are that busy. I can say this: I will not be calling them again. How should I gr

This company did not give me A1 service I asked them to come and fix a clogged pipe or at least figure out what’s clogging it. They didn’t fix it and this was the second company I called. $135 later and I still have a clog. Don’t let reception chew you out either.