Fire-N-Ice Heating and Air Conditioning

Today two of your guys came to my apartment complex to change out my A/C unit. My apartment didn't tell me they were coming and I was kinda of shocked but they made it so easy. Eric and Mike C. are to if the nicest guys ???????? They replaced the unit so quick AND cleaned up and left things just as they found it!! Customer service wise they were GREAT. They even didn't mind my crazy little dogs that bathed at them now stop until Mike C per them...LOL Thank you again guys, it was a pleasure and I appreciate the great work

Tim worked on my unit after it set the smoke alarms off 2 days ago( they couldn't work over the new years weekend because the trucks were locked up for the weekend) and I asked him if it was fixed..he said it is for now??? No heat for 2 days on a 6 month old unit that they installed. And he couldn't discuss what was wrong with it to me because I was just a renter..it was confidential to the apartment manager..SOOO RUDE!

Literally the “Worst” company I have ever dealt with … unsure and under-confident of their work, coupled with literally the worst service attitude of the management …. arrogant bullies … using threats on customers if payment is not made as per their rigid, inflexible terms (they had done a shoddy job which I paid for, so had to ask them to come again next day to resolve the problem for which they charged me thrice as much. All I requested was that I would pay after a day to make sure if everything is ok. They just refused aggressively and threatened to call the cops on me if I didn’t pay immediately ????). Most shocking of all was when they saved my credit card on their file even when I told them not to do so. Then shamelessly said they would use my credit card details in their file, which in fact I had asked them not to save. Appalling and technically an illegal practice. So would not recommend to anyone, ever !!! Not good people to deal with. Awful experience !! I would give a negati