Raptor Plumbing Las Vegas

Don't use this service place. They are unprofessional. They are always in a bad mood and only care about going home when they are a 24/7 business. Service: Water heater installation

Raptor plumbing was the Sub contractor for a General Bad Contractor name DC Building who worked on 3 million dollar project for me. Not even two year, lots of thing broke which I fixed using my people. But this week the irrigation pipe broke under the back valve concrete structure. Its about 18 month old, the pipe broke, water pipe. I didn't care for the warranty but I called them anyway because they are the sub who worked on those pipes. Lady on the phone was nice and sent out the foreman name IVAN to look into it. He came looked into it before I even mentioned the warranty, his words" We didn't do that pipe". So they did all the plumbing work except the broken pipe. I asked him who else did work on the plumbing beside Raptor. He doesn't know. Stay 100 feet away from this company. I am a commercial developer, any sub bid in future from Raptors will be automatically disqualify for the future development.

Raptor Plumbing gets a 5 star from me. My water heater broke and I called them out to come fix it. The tech was nice and thankfully it was under warranty. They had one in the shop and was able to get it installed, however it was defective and we went all night without hot water. They gave us $100 off the labor charge and showed pretty early the next morning. Very happy with the service even though it was a bit of a pain having no hot water for the night. I know they have some less than 5 star reviews but the service I experienced was very professional and I was very happy with the $100 discount for the inconvenience of having no hot water!