Prestige Roofing

Friendly service Spanish tiles.

Offered me a free inspection due to their mistake and then went back on their word. Garrett the inspector guy was great. Office. Terribly managed. I called for an inspection and first girl told me there was no charge and booked the wrong appointment. Sent Garrett to inspect, and told me after that there is a $300 charge. They told me due to their mistake they will not charge me for the next inspection. I had to cancel that appointment because it is a medical building and tenants would not like the inspection come inside the building at certain days/times. I told them I had to call back with a new time since I had to get the new date confirmed with the tenants. I called to reschedule and they said they will no longer give me the free inspection because I canceled. The supervisor who offered the free inspection won't even speak with me and had another person in the office speak for her and tell me it is now $300. Now I have to find someone else right before my deadline. Very unprofession

I was hoping to add to the 5-stars rating of this company because I had work done by them 4½ years ago and was very satisfied with the service and price. They replaced 10 tiles on my house back then and, coincidentally, I now need 10 tiles to replace broken and missing ones. The cost to replace 10 tiles was $426.00 4½ years ago. I was told by Benjamin, the guy that Prestige sent out last week to inspect the roof, that I need to replace 10 tiles. Earlier today, I received an estimate from Prestige of $1,306 for the work. I called them for an explanation of why it costs almost three times as much to do the exact same thing that they did 4½ years ago. I wanted a breakdown of parts and labor. They sent back an email that included the breakdown of charges for the work done in 2016 and the estimate for the work I need done now. "In 2016, Labor: 4 hrs. @ $85/hr., 1-man crew, 10 tiles @ $8.48 per tile." The breakdown for the estimate they gave me today included: "Labor: 8 hrs. @ $125/hr., 2-ma