Tahoe Clean Air

I had an issue with my new thermostat. I received excellent service. It was so easy to get a quote and schedule an appointment (all through the site messaging). When he arrived, he was very nice and was very respectful. Cleanliness was clearly a priority. On top of that, he walked me through an explanation of what was happening and even gave some additional advice around my AC unit. Highly recommend the services here. Great company with a lot of expertise! I couldn't just speak more of what they did,I would recommend this company for anyone who has an issue like mine.

I paid to have all my vents cleaned. This included the main and return. Noticed dust coming from the floor registers. Did some investigating and found that the main & Return were extremely filthy. Then when I called and showed photos & videos I was told that it was because of the air handler that I didn’t pay to clean. Then I responded with photos of my main which had dead frogs and mice in them and also dust that looked like it’s been there for a long time. Very obvious that If I didn’t have any experience W/HVAC I would have been taken advantage of. I asked for a refund and they told me no & that they can only re-clean. Trust to do a correct job has been broken simply how management’s response was to blame instead of ownership of corners being cut. Then I was told I was being rude and was hung up on from the manager. My advice to anyone is don’t assume that you’re ducts are cleaned because you’re told so. Request proof of before/After ESPECIALLY for the Main/Return Lines.

My name is Joe Brock I use to work for this owner erik he owns several shops now he's trying to do roof max I do not recommend him or his company for anything I left a few months back and still have not been payed my money he's blocked me on his phone the company cell phones you call in to get someone booking your appointment at he's not a local owner he lives in Utah Harriman to be exact I would not use this company he will only rip you off