Desert Air LLC

I had an emergency with my gas meter locked in the off position by Nevada Energy due to a gas leak beneath the house. I called Desert Air just before closing time, explained my dilemma and the very nice Lady said help is on the way. The tech was at my home in minutes and had the leaking gas pipe beneath the house repaired/replaced in record time. Desert Air llc is a company that is well organized, managed, and with wonderful talented employees. A note for contractors doing work in crawl spaces: Do not use “black pipe” for grab bars! Whoever you are, you almost caused a gas explosion!

I had them come out and fix my backyard facuet. They showed up on time were very friendly. Joe let me know what they would have to do and the cost. Once I approved they went right to work and they were very clean. Butch and Joe are great customer service! Thank you Theresa

We are tenants who have had temps reach over 80 degrees and over multiple times for 2 weeks. I called to discuss the lack of action and effective maintenance asking to be transferred to someone whose paycheck includes dealing with irate customers. Laura declined and decided to address my criticisms. Her reasons are: We do not have the parts. This is a mechanical problem and it's not a simple problem. It's not our fault we are cleaning up someone else's mess. Translation we can't do anything, be patient, there is no plan. My wife's chronic pain was down to almost nothing before all this started. Thanks to the repeated schedule failures, part finding failures, the fallout is that she is in a full fibro and migraine flare. Even if the AC comes back it will take DAYS possibly over a WEEK for the flare to subside. Thank you desert air for the unwanted oven experience!