Einstein's Plumbing and Heating Inc.

Mark was absolutely wonderful! Einstein plumbing responded quickly and efficiently. The hot water heater was on the truck and had it installed in about 2 hrs. What started as a stressful day ended with the promise of many future hot showers. ???? Service: Water heater installation

Overall: Would use them again. They fixed a split unit AC. Perks: Really responsive on the phone, made it easy to schedule and know when they were coming. They solved the problem quickly on the final visit, and everyone I spoke with was friendly and easygoing. Lows: On the first visit, they assumed incorrectly that the problem was more complicated than it was (something to fix on the roof) so they weren't able to fix it in one trip (in the end, it just required switching the breaker). It was frustrating to wait around for hours and feel like nothing came of it.

They replaced my boiler, fixed my check valve, and cleaned out a soon-to-clog sewer. Einstein's is efficient, knowledgeable, responsible, affordable and trustworthy. The technician, Tom, explained my house mechanisms in a language I can understand. I was offered additional services with no pressure, only what and when I chose. I have never experienced such professionalism and solid customer care in any other plumbing service, far less any other contractor (and I have worked with numerous contractors). Kudos to Einstein's! I hope their business expands and flourishes. A half year later I needed my hot water tank replaced. It was urgent because the faulty tank caused my basement to flood, and flood and flood. A shut-off valve was faulty as well. Joe arrived an hour after I called, and completed the job in less than two hours, as promised! He also identified a water filtration problem that, if not corrected, would require more frequently changing my boiler and water heater. He is ret