Advance AC & TV

I have a Friedrich Kuhl air conditioner that is 8 months old. The air conditioner worked, but it would not connect to my network. I went back and forth with phone calls to Friedrich and Verizon (my internet carrier) The reason why connecting it to my network is important is that I spend 95% of my time in bed due to ill health. I finally got Friedrich to give me the name of someone that could help me. It couldn't be a regular air conditioner repair person. I needed somebody special that knew Friedrich air conditioners as well as networking. After speaking with John, I knew I had the right person. At first he wasn't sure he could help me because I lived way out of his service area. When I explained my situation, he said he will do his best to help. I wasn't sure if my A/C was still under warranty, but John didn't care. He said we will wait and see if Friedrich will pay. He spent a long time on the phone with me to make sure he had all the necessary information. At the end of t

My family had a wonderful experience working with John. He helped my mom who is elderly replace an AC unit that had problems from the start and was less than 2 years old. My mom needed the AC due to health problems. John understood the urgency and quickly came to assess the problem. He quickly emailed Friedrich and made follow-up calls to them. In the end my mother had a new replacement unit delivered and installed within days! We are super appreciative of John's help in this matter. He is a true professional and I would recommend him highly! Thank you John! Service: A/C system repair

John was amazing, he showed compassion. He has such a passion for what he does. And he knows what he's doing. We bought 5 Freidrich units and had problems with the installation (not done by John). He came solved all our issues. A GREAT GUY!!! Service: Ductless heating & A/C services