Erichsen's Fuel Service, Inc.

The Erichsen family goes above and beyond in for their customers and community. I have known them for many years and are upstanding people! If I could give them ten stars I would!

Just had the best customer service experience as a homeowner yet! It's crazy cold and i am not afraid to run my heat but i am afraid to run out of Oil! Heather at Erichsen's took care of me when my regular company said nope. I will be switching for good, Thank you!!

Unbelievably rude and incompetent. Called in a hefty deposit for an oil tank replacement using my debit card and they neglected to actually record or process the transaction or take any further action. When I called three days later to find out why I hadn't seen or heard from them, the woman pretended she was not the one I had given the payment information to and knew nothing, said no one else was available etc. I also faxed them the contract they wanted and it would not go through (or they said it didn't). I requested that the owner or manager call me, which they did not. When I called yet again and spoke to the owner, far from getting a simple apology she told me "That didn't happen." Excuse me? Do not deal with these people, they do not care. They were also extremely unhelpful and even dismissive when I expressed concern days earlier about the leaking oil and asked what I should do in the meantime to ameliorate the situation. The person on the phone actually said "I don't know" and