Nu-Way Air Conditioning & Heating

I am not satisfied with the service received. Our old boiler stopped working, Nu-Way responded quickly, we decided to entirely change the equipment; given size of the door to my basement Nu-Way measured it to make sure there was enough space for the new equipment. I was told that if needed Nu-way would bring a person that would remove the door. The following day the equipment came, it wouldn't pass through the door. The next day, a person that removed the door and frame came, the equipment was installed correctly. Two weeks later I receive a $810 bill for door and frame work. $810 for less than a 2-hr work, and work that was not done properly as the frame has visible marks. My recommendation is that if the equipment is big for your door, try elsewhere

I have used Nuway for years and they have always been great. Yesterday my basement flooded. When I finally drained the water, I discovered around 8:30 that I couldn’t get the heating furnace or the water heater to work. I called Nuway and they had a technician at my home in half an hour. At first, he couldn’t get the systems to reset. It would have been easy to say both pieces of equipment were irreparably damaged by the water and had to be replaced. I was in no position to know differently. But the technician worked diligently and called his supervisor for advice. 2 hours later, both systems were working properly. This is typical of the service Nuway provides. I recommend them most enthusiastically

My experience with this company is terrible. The actual guys who come to the house are fine but the company is way expensive - quoted me the cost of a job (which they originally had promised they would do for free) for $825. It took me about 2 minutes to find 2 "Home advisor" approved guys to do the same thing for under $500. In my view much better honest AC / heating guys around..