Figlia & Sons

These guys wanted to charge me 10k to replace a HVAC unit I have in my studio downtown NYC. Tech came out and was super great, very helpful and informative. Told me my ‘shelf’ the box that hold the unit was fine and didn’t need replacing. Originally was quoted 3k, continent upon site review. I requested a unit with wifi capabilities. However after going back and forth a few times, never speaking to an engineer, I was left to deal with a sales guy. Who really was unhelpful and rather off putting. By the end of our convo it was rather hostile and rude. I never got specs on what the 10k would cover other than saying my shelf needed to be replaced. Totally unprofessional on the sales guys part. Would not recommend. Services: Installation, Heating system installation, Install AC

Terrible and incredibly slow service - I had an error code on my unit that implied something was wrong with the circuit board after a quick google - they sent a tech over after a week delay, who claimed it was the fan that was wrong, so he replaced that an then left before even testing the unit - I called them back, they end up taking the unit to the shop - it takes them another two weeks+ to diagnose the problem was the circuit board, after which I had to continuously call to finally get a price quote and return date for the unit (they NEVER called me back at any point, all communication was me calling them after delays) - and it was over $1300 for this simple fix! After suffering through the hottest part of the summer without a functioning AC for almost a month, I absolutely regret giving this company my business. Avoid at all costs!

Fantastic! Professional, polite, in and out. Kendall and Christian - what a team! Wonderful services provided!! Arrived on time, provided excellent information for the units and did an all around great job! Would definitely recommend! Joshua, Sylvia and Ana - amazing staff. Respectful to their clients and just as important, to each other! Service: A/C system maintenance