Kew Forest Plumbing & Heating, Inc.

i was trying to use them sent the young lady pictures to get my main water line fixed waiting for an appraisal its been 3 days now and still no one has called me back to give me a price and i called and the girl just said "well I sent it" she was very nice but didnt really know how to solve the problem

Honest business with decent prices. Had a gas line inspection done and the service agent was courteous and respectful. This company will be my go to plumbers from this point on.

Unreliable, unprofessional and a waste of my time. I called on Monday and made a appointment ( service call) for Wednesday 9am it all went smoothly. On Wednesday I called them at around quarter to 10am to make sure we was still scheduled for the service call, the receptionist sounded like she had no idea of the appointment she placed me on hold for a couple of minutes and after the brief hold she tells me that she had a hard time getting in contact with the guys in the van and that she’ll call me back once she gets in contact with them. She calls me back around 10am and told me that all of the guys are handling a emergency call and that she will call me to let me know when they are able to show up. I didn’t hear from her again up until the driver called me at 2pm saying that he was outside and he wasn’t, I called him back 3 times and he didn’t answer the phone so I decided to call the office and let them know what’s going on and at that point I was disappointed on how this whole experi